Privacy Policy

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Effective Date: 15 January 2025
Business Name: Salamão Details
Owner: Carlito Salamao
Address: 47 Griffin House, 399 London Road, Croydon, CR0 3FH, United Kingdom
Phone: 07450 144351
Email: carlitosalamao@salamaodetails.co.uk
Website: www.salamaodetails.co.uk

Salamão Details ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, whether through our website, social media, WhatsApp, or in person.

We may collect and process the following types of personal data:

• Contact details: Name, phone number, email address, and home address (if provided for mobile services)
   
• Vehicle details: Make, model, registration, and condition for service purposes
   
• Communication: Messages sent to us via email, WhatsApp, SMS, or website forms
   
• Payment Information: We do not store card details. Payments are processed securely via third-party providers.
   

We use the data we collect to:

• Provide and manage car detailing services
   
• Contact you about your bookings or follow-ups
   
• Respond to your enquiries and feedback
   
• Send appointment confirmations or reminders
   
• Improve our customer service and offerings
   
• Occasionally send promotions or updates (only with your consent)
   

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on:

• Contractual necessity: To perform the services you have requested
   
• Consent: For marketing or communication purposes
   
• Legitimate interests: To operate and improve our services effectively
   

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, such as:

• Payment processors (e.g., POS systems)
   
• Booking platforms (if used)
   
• Legal or regulatory authorities if required by law
   

Your personal information is securely stored on encrypted devices and protected cloud platforms. We retain customer data only as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data (in certain cases)
   
• Object to processing for direct marketing
   
• Withdraw your consent at any time
   

To exercise any of these rights, please contact us at carlitosalamao@salamaodetails.co.uk.

Our website may use cookies for analytics and functionality. You can disable cookies through your browser settings. More detailed information will be available on our website cookie policy if applicable.

We may update this Privacy Policy from time to time. All updates will be posted on our website with the revised date.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Carlito Salamao
📍 47 Griffin House, 399 London Road, Croydon, CR0 3FH, United Kingdom
📞 07450 144351
📧 carlitosalamao@salamaodetails.co.uk